> For the complete documentation index, see [llms.txt](https://capsign.gitbook.io/capsign/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://capsign.gitbook.io/capsign/identity/persona-verification.md).

# Persona Verification

Complete your identity verification through Persona (integrated via Bridge.xyz).

## Overview

CapSign uses **Persona** for identity verification, integrated through **Bridge.xyz**. This provides:

* Real-time identity verification
* Global coverage
* Advanced fraud detection
* KYC/AML compliance
* Seamless user experience

## When is Verification Required?

**Required for:**

* Investing in offerings
* Creating offerings (entity KYC)
* Receiving issued tokens
* Certain platform features

**Not required for:**

* Creating an account
* Browsing offerings
* Exploring the platform

## What You'll Need

* Government-issued ID (passport, driver's license, or national ID)
* Device with camera (for selfie and ID photos)
* 5-10 minutes

## Step-by-Step Guide

### Step 1: Start Verification

1. Log in to CapSign
2. Navigate to **Settings** → **Verification**
3. Click **Start Verification**
4. Redirected to Persona (via Bridge.xyz)

### Step 2: Provide Information

Enter required information in Persona:

* Full legal name
* Date of birth
* Nationality
* Address
* Phone number

**Tip:** Use information exactly as it appears on your ID.

### Step 3: Upload ID

Upload photos of your government-issued ID:

**Accepted IDs:**

* Passport
* Driver's license
* National ID card

**Photo tips:**

* Good lighting
* All four corners visible
* Text clearly readable
* No glare or shadows

### Step 4: Liveness Check

Take a selfie for liveness verification:

* Look directly at camera
* Good lighting
* Remove glasses if prompted
* Follow Persona's on-screen instructions

**Why:** Prevents fraud using stolen IDs.

### Step 5: Wait for Verification

**Typical timeline:**

* Automated checks: 1-5 minutes
* Manual review (if needed): 1-24 hours

## After Verification

### Verification Approved

When approved:

1. Persona confirms completion
2. Results synced to CapSign via Bridge.xyz
3. KYC attestation issued on-chain (Ethereum Attestation Service)
4. Full platform access granted
5. "Verified" badge on your profile

### Verification Failed

If verification fails:

1. Receive email with reason
2. Options:
   * Provide additional documentation
   * Retry with different ID
   * Contact support

Common rejection reasons:

* Blurry photos
* ID expired
* Information mismatch
* Failed liveness check

## Privacy & Security

### How Your Data is Protected

* **Persona Security:** Data encrypted by Persona
* **Bridge.xyz Integration:** Secure data flow
* **Access Control:** Only authorized Persona compliance team
* **Audit Logs:** All access logged
* **Compliance:** GDPR, CCPA compliant
* **Data Retention:** Per regulatory requirements

### What Goes On-Chain

Only the attestation (no personal data):

* Your wallet address
* Verification status
* Verification date
* Issuer (CapSign via Bridge.xyz/Persona)

**Personal information never goes on-chain.**

## For Entity Accounts

Entities must complete business KYC:

**Required information:**

* Entity legal name
* Legal form (Corp, LLC, etc.)
* Jurisdiction
* EIN/Tax ID
* Beneficial owners
* Authorized signers

**Documents:**

* Articles of incorporation
* Operating agreement
* Proof of address
* Beneficial owner IDs

## Troubleshooting

### "ID not recognized"

* Ensure ID is valid and not expired
* Try different lighting
* Use different ID type
* Contact support

### "Liveness check failed"

* Ensure good lighting
* Look directly at camera
* Remove glasses
* Try again in better conditions

### "Information mismatch"

* Verify information matches ID exactly
* Check for typos
* Use legal name (not nickname)
* Ensure address matches proof of address

## FAQs

**Q: How long does verification take?** A: Typically 1-5 minutes. Up to 24 hours if manual review needed.

**Q: What countries are supported?** A: Persona supports global verification. Contact support for specific countries.

**Q: Can I verify with a foreign ID?** A: Yes, as long as it's government-issued.

**Q: Do I need to re-verify?** A: No, unless your attestation expires or is revoked.

**Q: What if I don't have an ID?** A: Contact support to discuss alternative verification methods.

**Q: Is my data shared with third parties?** A: Only with Persona and Bridge.xyz for verification purposes.

## See Also

* [Attestations](/capsign/identity/attestations.md)
* [Accreditation](/capsign/identity/accreditation.md)
* [Privacy Policy](https://capsign.com/privacy)