Persona Verification

Complete your identity verification through Persona (integrated via Bridge.xyz).

Overview

CapSign uses Persona for identity verification, integrated through Bridge.xyz. This provides:

Real-time identity verification
Global coverage
Advanced fraud detection
KYC/AML compliance
Seamless user experience

When is Verification Required?

Required for:

Investing in offerings
Creating offerings (entity KYC)
Receiving issued tokens
Certain platform features

Not required for:

Creating an account
Browsing offerings
Exploring the platform

What You'll Need

Government-issued ID (passport, driver's license, or national ID)
Device with camera (for selfie and ID photos)
5-10 minutes

Step-by-Step Guide

Step 1: Start Verification

Log in to CapSign
Navigate to Settings → Verification
Click Start Verification
Redirected to Persona (via Bridge.xyz)

Step 2: Provide Information

Enter required information in Persona:

Full legal name
Date of birth
Nationality
Address
Phone number

Tip: Use information exactly as it appears on your ID.

Step 3: Upload ID

Upload photos of your government-issued ID:

Accepted IDs:

Passport
Driver's license
National ID card

Photo tips:

Good lighting
All four corners visible
Text clearly readable
No glare or shadows

Step 4: Liveness Check

Take a selfie for liveness verification:

Look directly at camera
Good lighting
Remove glasses if prompted
Follow Persona's on-screen instructions

Why: Prevents fraud using stolen IDs.

Step 5: Wait for Verification

Typical timeline:

Automated checks: 1-5 minutes
Manual review (if needed): 1-24 hours

After Verification

Verification Approved

When approved:

Persona confirms completion
Results synced to CapSign via Bridge.xyz
KYC attestation issued on-chain (Ethereum Attestation Service)
Full platform access granted
"Verified" badge on your profile

Verification Failed

If verification fails:

Receive email with reason
Options:
- Provide additional documentation
- Retry with different ID
- Contact support

Common rejection reasons:

Blurry photos
ID expired
Information mismatch
Failed liveness check

Privacy & Security

How Your Data is Protected

Persona Security: Data encrypted by Persona
Bridge.xyz Integration: Secure data flow
Access Control: Only authorized Persona compliance team
Audit Logs: All access logged
Compliance: GDPR, CCPA compliant
Data Retention: Per regulatory requirements

What Goes On-Chain

Only the attestation (no personal data):

Your wallet address
Verification status
Verification date
Issuer (CapSign via Bridge.xyz/Persona)

Personal information never goes on-chain.

For Entity Accounts

Entities must complete business KYC:

Required information:

Entity legal name
Legal form (Corp, LLC, etc.)
Jurisdiction
EIN/Tax ID
Beneficial owners
Authorized signers

Documents:

Articles of incorporation
Operating agreement
Proof of address
Beneficial owner IDs

Troubleshooting

"ID not recognized"

Ensure ID is valid and not expired
Try different lighting
Use different ID type
Contact support

"Liveness check failed"

Ensure good lighting
Look directly at camera
Remove glasses
Try again in better conditions

"Information mismatch"

Verify information matches ID exactly
Check for typos
Use legal name (not nickname)
Ensure address matches proof of address

FAQs

Q: How long does verification take? A: Typically 1-5 minutes. Up to 24 hours if manual review needed.

Q: What countries are supported? A: Persona supports global verification. Contact support for specific countries.

Q: Can I verify with a foreign ID? A: Yes, as long as it's government-issued.

Q: Do I need to re-verify? A: No, unless your attestation expires or is revoked.

Q: What if I don't have an ID? A: Contact support to discuss alternative verification methods.

Q: Is my data shared with third parties? A: Only with Persona and Bridge.xyz for verification purposes.